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The Housesitting Company is committed to protecting your privacy. This privacy policy outlines how personal information may be used, and how such information relates to the operation of The Housesitting Company. This privacy policy covers both Sittersclub Ltd. T/A The Housesitting Company and the website By using the website, you consent to the data practices described in this policy.


Collection of your personal information

We will only ask for and collect personal information from you that you volunteer by filling out our registration forms or our Contact Form. You may, however, visit our site anonymously.



Use of your personal information collects and uses your personal information to operate the web site and deliver the services you have requested. may also contact you via surveys to gather feedback about your opinion of current services or of potential new services that may be offered. does not sell, rent or lease it's customer lists to third parties. will disclose your personal information, without notice, only if required to do so by law.


Security of your personal information

Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. However, The Housesitting Company endeavours to take all reasonable steps and security methods to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. Where appropriate, we use passwords and other techniques to protect you and your privacy. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Payment information (such as a credit card number) is transmitted via secure socket layer (SSL) technology and then encrypted into our payment gateway provider’s (eWay) database only to be accessible by those authorized with special access rights to such systems.


What can a house sitter view of a homeowner's information

Once a homeowner registers and lists their house sit on a house sitter is able to see information regarding the street name (but not street number), suburb and city of the house sit along with the description of the property supplied by the homeowner. The house sitter may also view information regarding the homeowner’s pets and any sitter preferences specified by the homeowner. A homeowner can see what information is viewable to house sitters by going to their listing information when logged into their account at


What can a homeowner view of a house sitter's information

Once a house sitter registers and applies for a house sit on the homeowner who listed the house sit may see their name, age, contact details, references, photographs, intro letter, work hours, police check information and whether or not the sitter is a smoker. A house sitter can see what gets sent to the homeowner by using the preview profile button when logged into their account at


Use of cookies

The web site use "cookies" to provide convenience and save you time. The purpose of a cookie is to tell the website that you have returned to a specific page. When you return to the same page on the website, the information you previously provided can be seen.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to stop websites from using cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the website.


Changes to this policy will occasionally update this Privacy Policy. welcomes your comments regarding this Privacy Policy. If there are any questions regarding this policy you may call us on 0800 748837 or use our Contact Form to email us.

Download The Housesitting Company App

Make finding a sitter, or becoming a sitter, even easier by using our app.

Download The Housesitting Company App

Make finding a sitter, or becoming a sitter, even easier by using our app.

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